Leon said that using the event log in the spring was so successful that Riverside County hospitals continue to rely on it to stay abreast of the ever-changing H1N1 crisis. Our hospitals tell their personnel to use the platform to access the most current guidelines from OSHA, CDC, the state or the county. With everyone using the same resource, there ™s less confusion even though there is a massive amount of information that needs to be distributed, he added.

Leon said he filters all important information through LiveProcess, including updates on guidelines and the pandemic, and resources requests. For example, when the state recently announced the availability of a large cache of personal protective equipment, Leon used a group notify communication function within the platform to expedite requests from hospitals and other entities.

The value of the LiveProcess tool is the way it allows you to gather and distribute information, Leon said. When large-scale events like this H1N1 pandemic happen, communication systems often break down. We can ™t rely simply on phone calls or emails to collect, maintain, and distribute the information we need. If people don ™t get the information they need, or worse, information gets lost, things break down. Using a web-based management tool that saves and archives your data and has no chance of getting lost and is with you at all times is difficult to imagine not having now.

Source: LiveProcess